The Gateway 2000
Customer Satisfaction Pledge

In our company mission statement, one of our stated objectives is to exceed customer expectations in quality, service and value. This objective is a personal challenge to each of us at Gateway. When you become a customer, you have over 6,000 dedicated people striving to make sure you're delighted with your Gateway 2000 purchase.

We pledge to you that we will be honest, courteous and friendly.

If we make a mistake, we will admit it.

If you're unhappy about something, we'll do everything in our power to make it right.

We'll treat you as an individual and take special care to see that your individual situation is handled fairly.

This is our pledge to you.

Sincerely,

YOUR FRIENDS AT GATEWAY

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